September 6, 2011
Written by C.N.
More Asian American Faces in Advertisements: The Double-Edged Sword
In recent years, it has become more common to see Asian American actors in mainstream U.S. advertisements and commercials. This trend is notable for a two reasons. First, it represents a significant change from decades past, in which Asian American faces were almost completely absent from such advertising campaigns. Alternatively, when they were included, more often than not, Asian Americans were depicted in racially offensive and stereotypical caricatures, many of which were based on Orientalist perceptions of Asians and Asian Americans as exotic, mysterious, dangerous, inferior, and/or hypersexual.
Second, this increased visibility of Asian Americans in mainstream advertising seems to reflect the growing political, economic, and cultural influence of Asian countries and of Asian Americans within the U.S. Within the current climate of increased globalization, economic instability, and demographic changes, Asian Americans, other racial/ethnic minorities, and immigrants are in a unique position to leverage their individual and community resources to make important contributions to help move the U.S. forward into the 21st century.
With this in mind, and with the recognition that the Asian American population has an estimated $452 billion in purchasing power, advertisers and their corporate clients are increasingly including Asian American actors in their ads and commercials. As summarized on Asian American-focused sites like 8Asians.com, recent examples of television commercials that feature Asian Americans include eSurance, Target, Verizon, Staples, Hewlett Packard, Subaru, and McDonalds, to name just a few.
However, even though the level of blatant Orientalist stereotypes has declined, there are still numerous examples in which perceptions of Asian culture and Asian Americans as exotic, mysterious, and slightly dangerous are used in the advertising industry. For example, to the right is a relatively recent advertisement for the Motorola Razr cellphone that appeared in mainstream U.S. magazines such as Newsweek. Unfortunately, its Orientalist depictions are clear, particularly as applied to Asian women in clearly sexualized terms.
Specifically, the ad uses a woman of Asian descent dressed in an outfit that suggests a ninja-like image and striking a subtly menacing pose in which, rather than a sword, she wields a “Sharper Than Ever” Razr cellphone in her right hand, implying that the user of it can become a dangerous weapon in the figurative sense. Further, the woman’s curvaceous figure, Cleopatra-like eye makeup, skin-tight outfit, and long flowing hair again builds on the Orientalist image of Asian woman as seductive and sexually alluring. The result of these historical and ongoing Orientalist images of Asian Americans is that they are seen only within a narrowly-confined box of popular images and racially-tinged caricatures, rather than as normal citizens or even as Americans.
Opportunities and Dangers Ahead
In more recent years, portrayals of Asian Americans in mainstream ads and commercials has generally been less prone to such Orientalist images. Nonetheless, even as more advertisers incorporate more Asian Americans into their marketing campaigns, there is still the danger of promoting stereotypes, as the above-discussed Motorola Razr advertisement exemplifies. Further, a recent article by journalist Paul Farhi in the Washington Post describes a recent television commercial in which a White customer learns about a few multipurpose cellphone from an Asian American Staples sales clerk:
When Asian Americans appear in advertising, they typically are presented as the technological experts — knowledgeable, savvy, perhaps mathematically adept or intellectually gifted. They’re most often shown in ads for business-oriented or technical products — smartphones, computers, pharmaceuticals, electronic gear of all kinds.
The stereotypical portrayal reinforces a marketing concept known as the “match up†theory, which states that consumers respond more favorably to products advertised by an actor or spokesperson who “fits†the product. Just as consumers expect cosmetics to be sold by a supermodel or athletic equipment by a professional athlete, in the minds of the U.S. public, Asian Americans are strongly associated with technical know-how. . . . Variations on the theme have appeared in numerous TV commercials in recent months:
Staples advertises its computer-repair service with images of laptops flying like gulls into one of its stores. When one of the laptops crash-lands, the fix-it technician who comes to its “rescue” is an Asian American. CVS’s TV ads feature a lab-coated pharmacist of Asian descent dispensing advice about medication to a baffled Caucasian lady. A mother and her teenage son shopping at Best Buy learn that the store offers “Geek Squad” techies, who are packaged and displayed like life-size action figures on the store’s shelves. One of the tech guys is an Asian American. IBM’s commercials feature brainy IT consultants, including a young Asian American woman who talks up the company’s efforts to create “a smarter planet.”
The article goes on to note that recent advertisements (such as this one from Staples) that feature Asian American actors can be a double-edged sword. That is, on the one hand, it is encouraging to see more Asian American faces in the mainstream media and in positions of authority or knowledge, rather than in the kind of blatantly demeaning and offensive roles that Asian American are used to seeing about themselves. On the other hand, the predominance of such roles that cast Asian Americans as tech experts has the danger of creating another narrowly-defined, one-dimensional stereotype – of Asian Americans as technically proficient, but nothing more.
In other words, to market to Asian Americans, advertisers and their corporate clients should remember that the history, culture, and socioeconomic characteristics of the Asian American population is complex, three-dimensional, and intricate. Like all other racial, ethnic, cultural, or religious groups, the Asian American experience cannot be reduced into a limited set of media and popular culture images, no matter how seemingly “positive” such portrayals may appear to be. Similar to model minority perceptions of Asian Americans, we need to both recognize the successes as well as the ongoing challenges and multiple levels of diversity within the Asian American community.
Indeed, when it comes to this trend of incorporating more Asian Americans into mainstream ads and commercials, there needs to be a diversity and wide range of images and marketing approaches that highlight both the unique characteristics and contributions that are specific to the Asian American population but that no not rely on Orientalist stereotypes, in addition to “race-neutral” ones that illustrate that Asian Americans are just regular, normal citizens and reflect their identity and position in society – just another part of the American mainstream.
Toward this goal, Asian Americans can have also a direct impact in facilitating positive change. Some time ago, I had with a student in which she mentioned that, as an advertising major, she also has a strong commitment to use her experiences and training to work toward greater racial equality and justice for Asian Americans and people of color. But she also expressed reservations about entering the advertising industry with its history of portraying people of color in very narrow and even stereotypical ways.
One of the things that I told her was that if students like her self-select out of these kinds of industries, everything will just be perpetual status quo and no positive change would ever occur. Instead, I encouraged her to bring her determination toward activism and passion for social change with her into the advertising industry, build a critical mass with others who share similar goals, and to fight for the change that she wants to see happen.
Hopefully, that time is now.